Shipping policy
Shipping Policy
At Strano, we aim to provide a simple and reliable shipping experience for our customers in the United Kingdom.
UK Shipping
We currently offer shipping to customers throughout the United Kingdom.
Delivery Time
The estimated total delivery time is:
7–15 business days
This includes order processing and transit time.
Transit Time
Once your order has been shipped, the estimated transit time is 1–3 business days.
Transit times are estimates and may vary due to the shipping carrier, weekends, public holidays, weather, or other circumstances beyond our control.
Order Processing
Orders are processed and prepared for shipment before being handed to our delivery carrier.
Once your order has shipped, you may receive a shipping confirmation and tracking information where available.
Please ensure that your shipping address and contact information are accurate when placing your order.
Delayed or Missing Orders
If your order has not arrived within the estimated delivery timeframe, please contact us so we can assist you with checking the status of your shipment.
Incorrect Shipping Information
Customers are responsible for providing a complete and accurate delivery address.
If an order is returned because an incorrect or incomplete address was provided, additional shipping charges may apply if the order needs to be reshipped.
Contact Us
Strano
Phone: +49 69 829850
Email: hannes.electrohub26@gmail.com
Address: Am Markt 33, 36251 Bad Hersfeld, Germany